BUSYLIFE ESCROW POLICY & PLATFORM RULES
1. Overview of Escrow on BusyLife
BusyLife operates a secure escrow system to protect both Buyers and Sellers.
When a Buyer makes payment for a product or service:
The money is held securely by BusyLife.
The Seller is notified to deliver the product/service.
The funds are released only after confirmation of delivery or completion.
This ensures:
Buyers are protected from fraud or non-delivery.
Sellers are protected from false claims and non-payment.
SECTION A: RULES FOR BUYERS
1. Payment Rules
All payments for transactions initiated on BusyLife must be made through the BusyLife escrow system.
Buyers must not send money directly to Sellers outside the platform.
Payments made outside the platform are not protected.
2. Confirmation of Delivery
Buyers must confirm receipt of product or satisfactory completion of service within the stated delivery timeframe.
If no dispute is raised within the allowed period (e.g., 48–72 hours), funds may be automatically released to the Seller.
3. Raising a Dispute
Buyers may open a dispute if:
The product/service was not delivered.
The delivered item is significantly different from what was agreed.
The service was not completed as described.
Disputes must:
Be raised within the allowed review period.
Include clear evidence (screenshots, photos, communication records).
4. Fraudulent Claims
Buyers who:
Falsely claim non-delivery,
Attempt to use the product/service and still request refund,
Or abuse the dispute system,
may face:
Account suspension,
Permanent ban,
Legal action (where applicable).
SECTION B: RULES FOR SELLERS
1. Service/Product Accuracy
Sellers must:
Provide accurate descriptions of products/services.
Clearly state pricing, timelines, and deliverables.
Avoid misleading information.
2. Delivery Time
Sellers must deliver within the agreed timeframe.
If a delay occurs, they must inform the Buyer through the platform.
3. Escrow Release
Funds will be released when:
Buyer confirms satisfaction, OR
The review period expires without dispute.
4. Prohibited Actions
Sellers must not:
Ask Buyers to pay outside BusyLife.
Attempt to bypass the escrow system.
Deliver incomplete or intentionally misleading services.
Violations may lead to:
Payment withholding,
Account suspension,
Permanent removal from the platform.
SECTION C: DISPUTE RESOLUTION PROCESS
1. Buyer opens dispute.
2. Seller responds within a defined period (e.g., 48 hours).
3. BusyLife reviews submitted evidence.
4. A fair decision is made:
Full refund to Buyer,
Partial refund,
Release of funds to Seller.
BusyLife’s decision will be final.
SECTION D: PLATFORM SAFETY & COMPLIANCE
BusyLife prohibits:
Illegal goods/services
Fraudulent financial schemes
Stolen items
Adult or harmful content
Dangerous or regulated items without proper license
Accounts violating these rules may be permanently banned.
SECTION E: ESCROW FEES
BusyLife charges a service fee per transaction.
Fees are clearly displayed before payment is made.
Fees are non-refundable except in platform error cases.
SECTION F: AUTOMATIC RELEASE POLICY
If a Buyer:
Does not confirm delivery,
Does not raise dispute,
And does not respond within the review window,
Funds will automatically be released to the Seller.