Hospitality Quality Control Supervisor at a Leading Hospitality Brand – Owens and Xley
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Summary
A reputable hospitality brand is seeking a meticulous and proactive Hospitality Quality Control Supervisor to uphold service excellence across all operations. The ideal candidate will oversee quality standards, conduct routine inspections, and ensure that every guest receives an outstanding experience. This role requires strong leadership, analytical ability, and hands-on supervision to maintain top-tier hospitality performance.
Key Responsibilities
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Monitor daily operations to ensure full compliance with company quality standards.
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Carry out routine inspections of facilities, guest services, and staff performance.
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Identify gaps in service delivery and implement corrective measures.
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Prepare and maintain quality control reports, checklists, and documentation.
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Train staff on hospitality best practices and quality expectations.
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Work closely with management to improve guest satisfaction and operational efficiency.
Requirements
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Minimum of 3 years’ experience in hospitality quality control or a similar role.
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Strong understanding of hospitality service standards and operational procedures.
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Exceptional attention to detail and analytical skills.
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Strong leadership, communication, and interpersonal abilities.
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Ability to work under pressure and meet strict deadlines.
Salary
N250,000 – N300,000 monthly.
Application Closing Date: 24th December, 2025.
How to Apply
Qualified candidates should send their CV to [email protected] using “Hospitality Quality Control Supervisor” as the subject of the email.
